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efficient and kind relationship with the clients

of the Tax Administration. Development and

Business Improvement Plan has the following

eleven points:

� Immediate and easier communication

between the Tax Administration and tax

payers

� Relieving Tax Administration employees

from unnecessary tasks

� Property cross-check starting from April 1,

2013, and electronic submission of tax returns

starting from July 1, 2014

� Enable the submission of all tax

administrations in all branches and sub-

branches of the Tax Administration

� Faster issuance of opinions of Tax

Administration

� More education activities for employees

� Cooperation with industry, foreign investors,

accountants, reviewers and tax advisors

� Enable the employees and tax payers direct

communication with the director of the Tax

Administration

� Visit and short conversation with each

employee at the Tax Administration

� The logo and the flag of the Tax

Administration

� Creation of a positive climate among

employees

In addition, within the implementation of

the Tax Administration Corporate Strategy

(2011�2015), the body will continue the

implementation of the IT strategy which

includes the following three fields:

� Raising the capacities of the Data

Processing Centre: server infrastructure

upgrade, expansion and modernization of

communication network, reconstruction of

energy installations and uninterrupted power

supply, replacement of the air conditioning

system.

� Modernization and change of old computer

equipment in all organization units (work

stations, printers, scanners) and renovation of

cable infrastructure (energy and network).

� Further development of performance

and functions of the e-Porezi portal (e-Tax

portal), publication of queries on the portal,

development of application support for the

new tax and deductions collection system,

electronic delivery of annual income tax form,

central electronic clerk's office.

ih, efikasnijim i ljubaznijim odnosom prema

klijentima Poreske uprave. Plan za razvoj i

poboljsanje poslovanja sadrzi sledeih jeda-

naest tacaka:

� Neposredna i laksa komunikacija izmeu

Poreske uprave i poreskih obveznika

� Rastereenje zaposlenih u Poreskoj upravi

od nepotrebnih poslova

� Od 1. aprila 2013. unakrsna provera imov-

ine, a od 1. jula 2014. elektronsko podnosenje

prijava.

� Omoguciti predaju svih poreskih prijava u

svim filijalama i ekspoziturama poreske up-

rave.

� Brze izdavanje misljenja Poreske uprave

� Vise edukacije zaposlenih u Poreskoj up-

ravi

� Saradnja s privredom, stranim ulagacima,

racunovoama, revizorima i poreskim savet-

nicima